Safe and Informed Entertainment

77db audio's commitment to responsible gaming

Gaming should be enjoyable — not stressful. We want every player to stay safe, know their limits, and seek help when needed.

21+ Age Required SSL Secured 24/7 Support Bengali Support

Age Limit

21+

For players aged 21 and above only

To participate in any betting or casino activity at 77db audio, a player must be at least 21 years old. Age is verified at registration and identity documents may be requested at any stage. Accounts of underage users are closed immediately.

Gaming is entertainment — not a source of income. 77db audio believes that building responsible gaming habits is essential for every player's own protection. Our Terms and Conditions cover this in detail — every user should read them at least once.

In Bangladesh, many people share a single device with family members. It is important to be mindful so that no underage person can access your account. Logging out after each session and using a strong password are effective ways to protect your account.

Tools for Your Protection

77db audio offers several self-control features. Using them is your right and there is no shame in doing so — it is a sign of mature decision-making.

Deposit Limit

Set a maximum amount you can deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately; requests to increase it take 24 hours to apply.

Session Time Limit

Decide in advance how long you will play in one session. Once the set time is up, the session will end automatically, giving you a chance to take a break.

Temporary Break

If you want to take a break for a few days, you can temporarily suspend your account. Choose your own duration — from 24 hours up to six weeks.

Self-Exclusion

If you request a long-term self-exclusion, your account will be closed for six months or more. No promotional messages will be sent during this period.

Transaction History

View your full deposit, withdrawal, and betting history at any time. Having a clear picture of your spending makes it easier to stay in control.

Contact the Support Team

If you need help setting limits or requesting self-exclusion, reach out via 24/7 live chat. Our team is always ready to assist you in Bengali.

Recognizing Warning Signs

Gaming addiction develops gradually and is often hard to notice on your own. There are some common signs to watch out for. Read the list below carefully — if two or three of them apply to you or someone you know, do not delay in seeking help.

Our FAQ page has answers to common questions about responsible gaming that can help you make the right decisions.

  • Feeling the urge to place more bets to recover money you have lost
  • Hiding the amount you play or lying about it to family or friends
  • Feeling restless, irritable, or angry when you cannot play
  • Taking loans or cutting daily expenses to fund your gaming
  • Neglecting work, studies, or family responsibilities to keep playing
  • Repeatedly trying to stop but being unable to control yourself
  • Turning to gaming to escape stress or loneliness

Ways to Stay in Control

The core of responsible gaming is setting a budget and sticking to it. Before you start playing, decide how much you will spend that day and stop when you reach that limit. Placing more bets to try to recover lost money almost always makes the situation worse.

Managing your time is equally important. Decide in advance how long you will play each day. Use a clock or your phone's timer. Never skip meals, sleep, or time with family to keep playing.

Remember — winning or losing in gaming always depends on chance. It is not a reliable source of income. Visit our About Us page to learn the principles on which we operate.

Do

  • Set a budget before you start
  • Take regular breaks and refresh yourself
  • Treat gaming as entertainment
  • Stay open with family and friends
  • Use limit-setting tools when needed

Don't

  • Don't place extra bets to recover lost money
  • Don't play with borrowed money
  • Don't play when you are stressed
  • Don't use money your family needs for gaming
  • Don't bet on behalf of others or under pressure from them

Where to Get Help

Admitting there is a problem is not weakness — it takes courage. If you feel your gaming habits are getting out of control, do not face it alone — seek help. Those close to you, professional counsellors, or our support team are all here for you.

77db audio Support Team

Contact us via live chat at any time of day or night. Speak in Bengali — we will help with setting limits, self-exclusion, or any concern you have. You can also reach us by email.

Family and Loved Ones

Speak openly with a trusted family member or friend. The awareness and empathy of those close to you can sometimes be just as effective as professional support.

Professional Mental Health Services

Reach out to a mental health counsellor or doctor who specialises in behavioural addiction. This service is available at local hospitals or mental health centres.

The 77db audio support team is available 24 hours a day, 7 days a week via live chat and email in both Bengali and English. All responsible gaming requests are handled with full confidentiality. Your information is completely protected in accordance with our Privacy Policy.

Frequently Asked Questions

After logging into your account, go to Account Settings and find the "Responsible Gaming" section, where you can set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately. If you want to increase a limit, you must wait 24 hours after submitting the request. If you need help with the settings, let us know via live chat.

No, self-exclusion is not necessarily permanent — you choose the duration yourself. The minimum period is six months. Once the period ends, you can request to reactivate your account, but a verification process must be completed. During self-exclusion, no promotional messages or advertisements will be sent to you.

Start by speaking with empathy, without judgment, and let them know you are there for them. Encourage them to seek professional support. If needed, you can contact the 77db audio support team directly for guidance — we will handle your inquiry with full confidentiality.

No. To participate in any betting or casino activity at 77db audio, you must be at least 21 years old. Age is verified at registration and identity documents may be requested at any stage. Accounts belonging to underage users are closed immediately and no withdrawals are processed.

Yes. The 77db audio support team is available 24 hours a day, 7 days a week via live chat and email in both Bengali and English. Any responsible gaming matter can be discussed directly and confidentially.

Yes, the limit can be changed. However, while reducing a limit takes effect immediately, a 24-hour waiting period applies when increasing one. This delay is intentional — to prevent limits from being raised on impulse.