77db audio's commitment to responsible gaming
Gaming should be enjoyable — not stressful. We want every player to stay safe, know their limits, and seek help when needed.
Age Limit
For players aged 21 and above only
To participate in any betting or casino activity at 77db audio, a player must be at least 21 years old. Age is verified at registration and identity documents may be requested at any stage. Accounts of underage users are closed immediately.
Gaming is entertainment — not a source of income. 77db audio believes that building responsible gaming habits is essential for every player's own protection. Our Terms and Conditions cover this in detail — every user should read them at least once.
In Bangladesh, many people share a single device with family members. It is important to be mindful so that no underage person can access your account. Logging out after each session and using a strong password are effective ways to protect your account.
Tools for Your Protection
77db audio offers several self-control features. Using them is your right and there is no shame in doing so — it is a sign of mature decision-making.
Deposit Limit
Set a maximum amount you can deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately; requests to increase it take 24 hours to apply.
Session Time Limit
Decide in advance how long you will play in one session. Once the set time is up, the session will end automatically, giving you a chance to take a break.
Temporary Break
If you want to take a break for a few days, you can temporarily suspend your account. Choose your own duration — from 24 hours up to six weeks.
Self-Exclusion
If you request a long-term self-exclusion, your account will be closed for six months or more. No promotional messages will be sent during this period.
Transaction History
View your full deposit, withdrawal, and betting history at any time. Having a clear picture of your spending makes it easier to stay in control.
Contact the Support Team
If you need help setting limits or requesting self-exclusion, reach out via 24/7 live chat. Our team is always ready to assist you in Bengali.
Recognizing Warning Signs
Gaming addiction develops gradually and is often hard to notice on your own. There are some common signs to watch out for. Read the list below carefully — if two or three of them apply to you or someone you know, do not delay in seeking help.
Our FAQ page has answers to common questions about responsible gaming that can help you make the right decisions.
- Feeling the urge to place more bets to recover money you have lost
- Hiding the amount you play or lying about it to family or friends
- Feeling restless, irritable, or angry when you cannot play
- Taking loans or cutting daily expenses to fund your gaming
- Neglecting work, studies, or family responsibilities to keep playing
- Repeatedly trying to stop but being unable to control yourself
- Turning to gaming to escape stress or loneliness
Ways to Stay in Control
The core of responsible gaming is setting a budget and sticking to it. Before you start playing, decide how much you will spend that day and stop when you reach that limit. Placing more bets to try to recover lost money almost always makes the situation worse.
Managing your time is equally important. Decide in advance how long you will play each day. Use a clock or your phone's timer. Never skip meals, sleep, or time with family to keep playing.
Remember — winning or losing in gaming always depends on chance. It is not a reliable source of income. Visit our About Us page to learn the principles on which we operate.
Do
- Set a budget before you start
- Take regular breaks and refresh yourself
- Treat gaming as entertainment
- Stay open with family and friends
- Use limit-setting tools when needed
Don't
- Don't place extra bets to recover lost money
- Don't play with borrowed money
- Don't play when you are stressed
- Don't use money your family needs for gaming
- Don't bet on behalf of others or under pressure from them
Where to Get Help
Admitting there is a problem is not weakness — it takes courage. If you feel your gaming habits are getting out of control, do not face it alone — seek help. Those close to you, professional counsellors, or our support team are all here for you.
77db audio Support Team
Contact us via live chat at any time of day or night. Speak in Bengali — we will help with setting limits, self-exclusion, or any concern you have. You can also reach us by email.
Family and Loved Ones
Speak openly with a trusted family member or friend. The awareness and empathy of those close to you can sometimes be just as effective as professional support.
Professional Mental Health Services
Reach out to a mental health counsellor or doctor who specialises in behavioural addiction. This service is available at local hospitals or mental health centres.
The 77db audio support team is available 24 hours a day, 7 days a week via live chat and email in both Bengali and English. All responsible gaming requests are handled with full confidentiality. Your information is completely protected in accordance with our Privacy Policy.